How much is the flight refund fee? Analysis and structured data of hot topics across the entire network
Recently, flight refund fees have become a hot topic among passengers. As the demand for air travel rebounds, changes in cancellation and rebooking policies and fee differences have triggered widespread discussion. This article will combine the hot content of the entire network in the past 10 days to provide you with a detailed analysis of the rules for refund fees and provide structured data reference.
1. Factors affecting refund fees
Airline refund fees are usually affected by the following factors:
| Influencing factors | Description |
|---|---|
| Ticket purchase time | The closer to the departure time, the higher the handling fee |
| Ticket type | The refund fee for special-price tickets is higher than that for full-price tickets |
| Refund time | Rates are different 7 days/48 hours/24 hours before departure |
| airline policy | Standards vary among airlines |
2. Comparison of refund fees of major airlines (economy class)
| airline | 7 days before departure | 48 hours before departure | 24 hours before departure |
|---|---|---|---|
| Air China | 10% | 30% | 50% |
| China Eastern Airlines | 15% | 40% | 60% |
| China Southern Airlines | 20% | 35% | 55% |
| Hainan Airlines | 10%-30% | 40%-60% | 70%-90% |
3. Special rules for refund of special-priced air tickets
The recently discussed issue of "non-refundable tickets for special offers" is actually a misunderstanding. According to the Civil Aviation Administration of China regulations:
| Discount range | Possibility of refund | Handling fee range |
|---|---|---|
| Less than 40% off | Voluntary refunds are not allowed | Tax refund only |
| 4-5.5% off | Refundable | 70%-90% |
| More than 60% off | Refundable | According to ordinary standards |
4. Updates on refund policies related to the epidemic
Recently, some airlines have adjusted their cancellation and cancellation rules during special periods:
| Airlines | special policy | Validity period |
|---|---|---|
| Spring Airlines | Free refunds for cities affected by the epidemic | By the end of 2023 |
| Juneyao Airlines | Full refund for flight changes | rolling policy |
| Sichuan Airlines | No refund fee for medical certificate | Effective for a long time |
5. Practical suggestions for reducing the loss of refunded checks
Based on the recent hot spots of consumer complaints, it is recommended to take the following measures:
1.Purchase refund insurance: A premium of about 20-50 yuan can cover 80% of refund losses
2.Pay attention to aviation information: Free refund if flight is delayed/cancelled
3.Flexible choice of ticket types: Full-price ticket refunds and exchanges will get more discounts
4.Take advantage of membership benefits: Gold card members usually enjoy reduced refund fees
6. Latest industry trends
The Civil Aviation Administration of China recently stated that it will strengthen the supervision of refund and change fees, requiring all airlines to complete the following before the end of 2023:
- Disclosure of cancellation and change rules in a prominent position on the official website
- Implement a tiered fee system
- Provide refund fee calculator tool
Through the above structured data analysis, it can be seen that there are large differences in flight refund fees. It is recommended that passengers carefully read the cancellation and change terms before purchasing tickets, choose the appropriate ticket type based on the certainty of the itinerary, and if necessary, protect their rights and interests through the 12326 civil aviation service quality supervision phone number.
The statistical period of the data in this article is: October 1 to October 10, 2023. The data sources include the official websites of various airlines, Civil Aviation Administration announcements and summary of policies of mainstream OTA platforms.
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